Operations Support Officer

About the Role

Our Client, Larkhill & District Credit Union is seeking a highly organised, proactive and dependable Operations Support Officer to support the effective governance and day-to-day operations of the Credit Union.

This is a varied role offering the opportunity to work closely with the Board of Directors, Board Committees and Management Team. The successful candidate will have strong administrative and organisational skills, excellent attention to detail and the ability to manage multiple priorities while maintaining the highest standards of confidentiality and professionalism.

Key Responsibilities

· Coordinate Board and Committee meetings, prepare meeting packs and take accurate minutes.

· Maintain governance records, registers, calendars and documentation, including directors’ terms of office, conflicts of interest and Fitness and Probity records.

· Monitor Board and Committee actions and follow up to ensure timely completion.

· Support governance, regulatory compliance, policy reviews, audits and reporting requirements.

· Provide administrative support to the Manager and Management Team, including reports, projects and business planning activities.

· Maintain document management systems and ensure confidential information is handled appropriately.

· Assist with the coordination of the Annual General Meeting (AGM) and Special General Meetings.

· Build positive working relationships with directors, colleagues, members, volunteers and external stakeholders.

Essential Skills and Experience

· Experience in administration, governance, company secretarial or operational support.

· Strong organisational and time management skills, with the ability to prioritise workloads and meet deadlines.

· Experience preparing meeting documentation and taking minutes.

· Excellent written and verbal communication skills and a high level of attention to detail.

· Proficiency in Microsoft Office 365, including SharePoint.

· A professional and discreet approach to handling confidential information.

· Ability to work independently and collaboratively as part of a team.

Desirable

· Experience in a credit union, financial services or regulated environment.

· Knowledge of corporate governance and Board administration.

· A relevant governance or company secretarial qualification.

· Experience in project coordination.

The Ideal Candidate

You will be professional, trustworthy and solution-focused, with a flexible approach and a strong sense of accountability. You will enjoy working with a variety of people, managing multiple priorities and contributing to an organisation that values its members and community.

If you have excellent organisational skills and would like to play an important role in supporting the governance and operations of our Credit Union, we would welcome your application.