Privacy

Privacy Policy - May 2018

Welcome to www.rbk.ie. RBK is committed to ensuring that your privacy is protected. This Privacy Statement explains our online information practices and the choices you can make about the way your information is used through our website.

Data Collection

In general, you can visit the site without telling us who you are or providing any information about yourself. In some areas of the site, we may ask you to provide information. Generally, RBK requests identifying personal information when you submit an online enquiry. RBK will use your personal information to respond to a query, send you relevant updates, or provide you with services.

We only retain personal information for as long as necessary to provide our services, products and information or as permitted / required by applicable law.

We will not sell, rent, or give to any third party any personally identifiable information about you. We will only share your data if it is a legal or regulatory requirement, eg, if a law enforcement official asks us for information about you, we may disclose that information where necessary to do so.

IP addresses

An IP address is a number assigned to your computer whenever you access the internet. It allows computers and servers to recognise and communicate with one another. IP addresses from which visitors appear to originate may be recorded for IT security and system diagnostic purposes. This information may also be used in aggregate form to conduct web site trend and performance analysis.

Cookies

Our Site may use “cookies” to enhance User experience. User’s web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. Users may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of www.rbk.ie may not function properly.

A cookie is a small piece of information placed on your PC by this Site. It enables your computer to access information on this Site in a faster and more efficient manner. RBK uses cookies to recognise where you are from, to help with security and enable many of the features that make the Site function. We also use cookies to monitor website activity as described above in the ‘Non-Personal Information’ section.

You can view our Site without cookies or to ask your browser to indicate when a cookie is being sent, if your browser permits, but you will not be able to use many of the features unless you have cookies enabled.

If you have any further questions on how we store or use information about you please feel free to contact us.

We use Google to analyse our website and improve your experience with RBK. Google uses the following cookies with your browser.

_utma – This helps us know if you have visited our site before and updates with every time you load a new page on our website. To ensure high levels of security each cookie has its own unique ID. It will automatically expire after 2 years.

_utmb – This cookie helps you begin and continue your time on our website. It will automatically expire after 30 minutes.

_utmc – This cookie helps us to know if we should remember you or instead create a new session for you. This cookie will expire once you have closed your browser.

_utmz – This cookie lets us know how you have reached our site. It shows us if you have come to RBK from a web search, newsletter link, another website or adverts on the internet.

We then know which marketing channels work best and gives us information to improve your web experience. This cookie will automatically expire after 6 months.

Of course the way your browser interacts with cookies can be edited. Due the diversity of browsers on the market please consult the “help” menu of your browser to learn how.

Please note that our use of cookies ensure the basic functioning of our website. Any editing of your cookie preferences could prevent certain elements of our website functioning.

Other Sites & Social Media

If you follow a link from our website, application or service to another site or service, this Privacy Statement will no longer apply. We are not responsible for the information handling practices of third party sites or services and we encourage you to read the privacy notices appearing on those sites or services.

Our websites, applications or services may enable you to share information with social media sites, or use social media sites to create your account or to connect your social media account. Those social media sites may automatically provide us with access to certain personal information retained by them about you (for example any content you have viewed). You should be able to manage your privacy settings from within your own third party social media account(s) to manage what personal information you enable us to access from that account.

Data Analytics

We may use information generated and stored during your use of our services for our legitimate business interests to enable us to give you the best service and/or solutions and the best experience. These purposes include to:

  • deliver advertising, marketing (including in-product messaging) or information to you which may be useful to you, based on your use of services; 
  • carry out research and development to improve our services, products and applications; 
  • develop and provide new and existing functionality and services (including statistical analysis, benchmarking and forecasting services); and 
  • provide you with location based services (for example location relevant content) where we collect geo-location data to provide a relevant experience.

Whenever we use your information for our legitimate interests, we will ensure that your information is processed on a pseudonymised basis and displayed at aggregated levels, which will not be linked back to you or to any living individual.

You have the right to object to processing based on our legitimate interests, and if you wish to do so, please contact us at privacy@rbk.ie to discuss this further. If you object, this may affect our ability to provide certain services and/or solutions for your benefit.

Data Security

We have implemented generally accepted standards of Technology and operational security in order to protect personal data and information from loss, misuse, alteration or destruction. Unfortunately, the transmission of information by means of the internet, including through email, is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to or from us by means of email and any such transmission is at your own risk.

Your Rights

You have the right to access, correct, update or delete your data by submitting a request to us via our website or by post to the address below.

Changes to our Privacy Statement 

We may change this Privacy Statement from time to time. If we do make any changes, we will post those changes here so that you can see what information we gather, how we might use that information and in what circumstances we may disclose it. Each time you use this website, the then current Privacy Statement will apply and you should review it each time you use the website to satisfy yourself that you are happy with it. If you have questions or concerns regarding this Privacy Statement, you should contact us at privacy@rbk.ie or by post to:

RBK,
RBK House,
Irishtown,
Athlone,
Co. Westmeath, 
N37 XP52, 
Ireland.